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Модуль СДЭК - ищу знатока

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Добрый день!


Очень ищу знатока модуля СДЭК, который сможет подсказать, почему в личный кабинет СДЭК через модуль не подгружаются данные о габаритах товара?

Все карточки заполнены, единицы измерения веса и длины - везде одинаковые. А габариты не грузятся. Поддержка СДЭК молчит. А у нас процесс страдает (( 

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Проверьте чтоб дробная часть была указана через точку и не запятую. 

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