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Восстановление пароля


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Добрый день.

Забыл пароль от входа на платформу. Нажимаю кнопку восстановить пароль пишу адрес эл-й почты ничего не приходит. Два раза писал в тех. поддержку, никакого ответа. Прошу помощи как восстановить доступ.

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