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Не создается заказ! Помогите плиз!

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При оформлении заказа все проходит успешно. Присылается сообщение с Номером заказа клиенту (номер присваивается каждый раз новый.)

  Присылается письмо о том что в магазине новый заказ... Но в админке заказа не видно... как так помогите .. не могу увидеть кто заказал и что... и в клиента в истории заказов пусто.

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Какая версия движка?

Письма отправляются уже после того, как заказ записан в базу.

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