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Не приходит письмо

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Ребята при заказе мне на мыло не приходит что у меня заказали товар и заказчику, в чем проблема?

Спасибо за помощь

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Система-Настройки-Почта, убедиться бы для начала,включена ли  эта функция в админке.

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