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About This File
License
💠 All rights to the module belong to the developers of opencartadmin.com
💠 License terms: one domain - one license (purchase one product for each domain).
💠 License terms are "per owner".
This means you can use one license (one module) for one domain.
So, for each domain on which you install the module, you need to purchase a license (module).
If you install the module on two stores (two domains), you need to buy two licenses.
If you have separate modules on different subdomains, you need to buy licenses for each of them (except for multi-store setups, where you don't need to buy additional licenses).
So, on one subdomain, one site, and on another, a different independent site, in this case, you need two licenses. Essentially, one independent site - one license.
💠 Reselling the module without the author's consent is prohibited.
💠 Transferring this software to third parties or distributing it on your behalf without the author's permission is prohibited.
💠 Publishing or distributing the module without the author's consent for any purposes, be it informational or otherwise, is prohibited.
💠 Free technical support is not provided to users who haven't personally purchased the module.
In such cases, the author of the product has the right to refuse free technical support to these users and may not respond to their communications without providing an explanation for the reasons.
💠 Free technical support is not provided to users who bought, acquired in any way, copied, downloaded, or purchased this product outside the resources opencartadmin.com or opencartforum.com.
In such cases, the author of the product has the right to refuse free technical support to these users and may not respond to their communications without providing an explanation for the reasons.
In this case, you are required to delete the module and stop using it.
💠 The product of proper quality is not subject to return or exchange.
💠 By making a purchase and using the product, you automatically agree to all the terms of this Agreement.
💠 To verify the license, the module author is provided with the module version, the email registered for the store, the domain, and the language of the online store.
💠 By purchasing the module, you automatically agree to the text of the license.
💠 The module is distributed "as is".
Technical Support Terms
💠 1. When requesting Technical Support, you must provide confirmation of the official purchase of the module (where it was purchased, under which email, login, and invoice number). Otherwise, the author reserves the right not to respond to communications without providing an explanation for the reasons.
💠 2. Free Technical Support response time is unlimited (please consider weekends and holidays, and the working hours are from 9:00 to 17:00, excluding non-working days). Technical Support is provided in strict order of the queue.
💠 3. Technical support is not provided without full access.
ATTENTION: If you provide unverified or non-administrator access (i.e., the expert spends time attempting to log in but fails or doesn't receive full access for proper work), you will be automatically moved to the end of the queue, for at least a day).
Technical Support is provided only through the request form at support.opencartadmin.com or via email.
Otherwise, the author reserves the right not to respond to communications without providing an explanation for the reasons.
We can't guess your intentions.
For technical support inquiries, you must provide the following access:
Store Admin Panel
URL - admin panel address (administrator rights)
Login
Password
FTechnical Support
Server (host)
Login
Password
After providing the access, you will be placed in the queue.
Service is provided on a first-come, first-served basis.
Please note that there are weekends and holidays, and the working hours are from 9:00 to 17:00.
Our technical support team is not automated
💠 4. When asking questions, formulate them logically and clearly. Otherwise, the author reserves the right not to respond to communications without providing an explanation for the reasons. If you haven't received a response, rephrase your question correctly.
💠 5. Provide the store URL (or URL where the issue occurs) in your query (mandatory requirement), or if not possible (in the case of localhost), provide screenshots of the issue. Otherwise, the author reserves the right not to respond to communications without providing an explanation for the reasons.
💠 6. If you lack the expertise or cannot resolve the issue yourself, immediately provide full access to the admin panel (administrator rights, for proper functioning) and FTechnical Support access for quicker resolution of your query (see point 3).
💠 7. Free technical support is not available to users who haven't personally purchased the module. In such cases, the author of the product has the right to refuse free technical support to these users and may not respond to their communications without providing an explanation for the reasons.
💠 8. Free technical support is not available to users who bought, acquired, copied, downloaded, or purchased this product outside official channels and authorized websites or marketplaces. In such cases, the author of the product has the right to refuse free technical support to these users and may not respond to their communications without providing an explanation for the reasons. In this case, you are required to delete the module and stop using it.
💠 9. Free technical support becomes chargeable in the following cases:
a) The reported issue is caused by the operation of existing software products on the customer's side, which create conflicts due to their errors ("patches") in the operation of both this product and the customer's site as a whole (module errors, theme styling errors, server configuration errors, "patches," JS errors on the site, programming errors, violations of OpenCart code style).
b) The customer requests improvements or customizations of this product or orders custom solutions.
c) The customer wants to implement custom ordered functionality (not available in documentation or demo site) or custom module templates or modify module templates to meet specific requirements.
d) Module functioning is disrupted after the customer's erroneous actions (or actions of their employees or hired workers (developers)).
💠 10. Free technical support becomes chargeable if the user wants the technical support team member to perform module-related tasks on the user's site, not directly related to module errors or the module itself (installation, updates, configuration, bug fixes ("patches"), training, etc.)
💠 11. Free technical support becomes chargeable if the user wants the technical support team member to fix issues or "patches" on the site not directly related to the module but affecting its operation or not affecting it at all.
💠 12. The developer reserves the right to refuse paid technical support (points 7, 8, 9, 10, 11) without providing an explanation for the reasons.
💠 13. By purchasing the module, you automatically agree to the terms of providing technical support.
💠 14. Technical support is provided only to module owners who have made the purchase for themselves.
💠 15. Technical support is provided only to those who directly bought the module (license holder).
💠 16. The support period for each module version is limited to 1 year from its publication.
💠 17. When requesting technical support, it is advisable to update to the latest module version. Your problem may have already been resolved in the latest version.
💠 18. The author reserves the right to change technical support terms without individual notifications, by publishing the terms on the official website.
💠 19. The term of free technical support is 1 year from the date of module purchase (for one domain). If you want to extend the technical support for another year, you can renew the license (by purchasing an extension).
💠 20. Technical support (and work on options) does not include: module setup (if this option was not selected during the purchase), server setup, template redesign, fixing someone else's errors ("patches"), etc.
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