The author must accept installation orders within 96 hours after your purchase. clause 13.5 of the Public Offer.
If, after the specified period, the installation has not been completed, you can contact our support service. support service.
FAQ:
I paid for the template and installation. When will the template be installed?
-
Gereneral questions
-
Purchasing extensions
- I lost the template files, can I get them again?
- I paid for the template and installation. When will the template be installed?
- Where can I find tutorials on working with templates?
- Is add-on support free, or will I have to pay for help?
- How can I update a template to a new version?
- Can I test the template before purchasing?
- Do you have a refund/return policy?
- When and how will I receive the template/add-on?
- Are there any additional costs besides the cost of the template?
- Do you provide updates for your templates/add-ons?
- I have already purchased many of your templates/add-ons. Can I get a discount on my next purchase?
-
For developer
-
Account
-
Technical support
-
Financial department
