If you have any questions about performance, obtaining a license key, installation or other questions related to the add-on, then you need to contact the author of the purchased add-on for technical support in a personal message: to do this, go to the page of the purchased add-on, click on the author’s nickname to go to his profile, and select the "Private Messages" button. Important: for a quick response from the author, we recommend that you indicate the subject of the message.
If you have any questions about the forum: problems with authorization, merging accounts, changing your nickname, inappropriate or offensive content, questions about moderating additions, or topics you created, then you need to contact the forum technical support to resolve the issues that have arisen.